Privacy Policy

Who We Are

Water Filtration Balch Springs is a water filtration company serving homeowners in Balch Springs, TX and the surrounding area. This page explains how we treat information connected to this website and to the calls you make to us.

Our site is informational. It describes our services, from water testing to filter replacement and maintenance, and it offers one way to reach us: a phone line, (972) 787-1656. There are no forms, accounts or online payments here.

What the Website Collects on Its Own

Like most websites, ours runs on a server that keeps ordinary logs. These can include your IP address, browser type, the pages you viewed and the time of your visit. We use this to keep the site working properly and to spot technical problems.

We may also use basic analytics cookies that show us, in general terms, how visitors move through the site. They help us see which pages are useful. You can block or clear cookies in your browser settings, and the site will still work.

What You Share by Phone

When you call, you decide what to tell us. That is usually your name, your address so we can visit for an inspection, a callback number and a description of what you are noticing in your water. We use these details to schedule the visit, prepare for it and follow up on our findings.

How We Use and Share Information

We use what we gather to answer your questions, carry out the work you ask for and improve this website. We do not sell your personal information.

We may share details only with providers who help us run the business, such as a lab processing a water sample you asked us to test, or when the law requires it.

Keeping It Careful

We take reasonable steps to protect the information we hold and keep it only as long as it serves the purpose you gave it to us for. No system is perfectly secure, so we keep what we collect deliberately small.

Links and Children

If this site ever points to an outside website, that site's own privacy practices apply once you leave ours. Our site is meant for adults arranging service for their homes and is not directed to children.

Questions and Changes

If you would like to know what we have on file about you, or want it corrected or removed, a quick conversation at (972) 787-1656 is all it takes, and we will talk it through with you. We may update this policy as our site changes, and the current version will always be on this page.